FAQ

YES, we serve gluten-free Dutch pancakes. Several of our Dutch pancakes can be made with our gluten-free, lactose-free, and vegan batter. Preparation may take a little longer. Please let our staff know about any allergies you have, so they can take extra care when serving you. PANCAKES Amsterdam cannot guarantee the absence of cross-contamination, or that our products are completely allergen free. However, we do try our best! Would you like to have more information? Check our blog!

YES, we have lactose-free pancakes. Several of our Dutch pancakes can be made with our gluten-free, lactose-free, and vegan batter. Preparing these pancakes will take a little bit longer. Please let the staff know about any allergies you have. PANCAKES Amsterdam cannot guarantee the absence of cross-contamination, or that our products are completely allergen free. However, we do try our best! Would you like to have more information? Check our blog!

YES, we have vegan Dutch pancakes! Did you know we are the first pancake house in Amsterdam to serve vegan Dutch pancakes? Several of our Dutch pancakes can be made with our gluten-free, lactose-free, and vegan batter. Please ask our staff for our special vegan menu. 🙂 Find out more about our VEGAN pancakes!

NO, unfortunately, we do not accept cash payments at our restaurants. We are a cards-only restaurant, meaning you can pay with a debit or credit card. We do not accept cash for safety reasons.

We accept all kinds of different cards: debit cards, credit cards (Mastercard, Visa, American Express), Visa Electron and we even accept WeChat payments. 

No, a reservation is not required to dine at our restaurants. However, when dining with a group larger than 10 people, we kindly ask that you let us know in advance. 

Reservations are only possible at our PANCAKES Amsterdam Westermarkt and PANCAKES Amsterdam Aan ‘t IJ location. These reservations can be made by sending your reservation request to groups@pancakesamsterdam.com

Happy you asked! Merchandise is available in all of our restaurants. We have two different t-shirts available, one long-sleeved shirt, a jumper, a denim apron, canvas bags, oh and our special PANCAKES Amsterdam flour is also available to purchase. So you can make PANCAKES Amsterdam pancakes at home! Check our PANCAKES Amsterdam collection here! All those PANCAKES Amsterdam products are available at all our restaurants or you can send an email to media@pancakesamsterdam.com.

Dear pancake fan, we are happy to tell you we have SIX PANCAKES Amsterdam locations in Amsterdam. One in the famous Nine Streets, one opposite of Central Station, one next to Anne Frank House, one behind Central Station, next to the ferry to Amsterdam North. One in the financial heart of Amsterdam, near Station Zuid. And lost but not least one in Egmond aan Zee right at the beach. So if you do not like to wait in line for our delicious pancakes, ask our staff for the nearest PANCAKES Amsterdam location, or just view Google Maps! See you there!

You can always send us a direct message on Instagram or ask your questions through email. Please send your questions to info@pancakesamsterdam.com